New York Chapter of the Association of Certified Fraud Examiners

The NYCFE is pleased to welcome Brad Morgan, Senior Business Intelligence Lead at Pindrop as he presents:

How COVID Changed Fraudster Tactics

COVID took a toll on both Financial Institutions and Fraudsters. Financial Institutions had to deal with a new reality in how contact centers were staffed, how fraud analysts conducted reviews, and how they accommodated customer requests for money movement. Fraudsters figured out that they didn’t have a fast pass to get through long hold times at banks and insurance companies. Both had to adapt how they conducted themselves. For fraudsters, that meant changing techniques and for financial institutions, that meant quickly adapting to new threats.

In this presentation, you will learn the following:

• How COVID changed things in the immediate aftermath of the “lockdowns”
• How Financial Institutions and Insurance Companies had to change their business almost overnight.
• How fraudsters changed their tactics and how they are continuing to get more creative with their attacks and the role pandemic unemployment assistance played in their strategy
• What can be done to mitigate these new attacks. 

Attendees will be entitled to 2 CPE credits!

REGISTRATION CLOSES MARCH 23RD at 2:00 PM EST!

NYCFE Members: $30.00

Non-NYCFE Members: $50.00

Please note:  Check your registration confirmation for emailed instructions and webinar password. You will be required to register through the Webinar provider in advanced.  You will also need the password to access the Webinar. 

5:45 PM - Webinar will open for pre-registrants to sign-in

 Presentation - 6:00PM - 8:00 PM

We continue our 2022 NYCFE raffle.  NYCFE Chapter Members who attend five or more NYCFE chapter events will qualify to be entered to win a FREE ACFE Conference registration ticket of their choice!

Brad Morgan’s Bio

Brad is a Senior Business Intelligence Lead at Pindrop where he helps banks and insurance companies in the US and Canada operationalize Pindrop’s Protect fraud detection solution. Prior to his time at Pindrop, Brad founded the Client & Agent Protection Team at New York Life where he established policies and procedures to help mitigate Account Takeover fraud.

Brad has 10+ years of experience in fraud management and has also held roles at TD Bank in managing online fraud detection strategies.

Brad holds a Bachelor’s degree in Finance from The University of Scranton, a Master’s degree in Forensic Accounting from Florida Atlantic University and has been a CFE since 2011. He has been a speaker at the Reinsurance Group of America’s annual Fraud Conference, the Insurance Security Association’s annual meeting, and a panelist with the New York ACFE.

 (NYCFE is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.)